Date last updated: 2021 March 24TH

Please read this privacy statement carefully.

Privacy is very important to the Medtronic Foundation (“Foundation”). We also understand that privacy is very important to you. This Privacy Statement tells you how we protect and use information that we gather through the Foundation website. Please note that Medtronic and some of its affiliates operate other websites. This Privacy Statement does not apply to situations where we have notified you that an alternative privacy statement applies, nor does it apply to other Medtronic websites. We encourage you to review the privacy statement posted on other Medtronic websites when you visit them. The Foundation website and this Privacy Statement are intended for a global audience.

Note: the Medtronic Foundation is and operates independently of Medtronic plc and its affiliates, which operate Medtronic’s business operations. Privacy statements for Medtronic plc and its affiliates can be found at

We recognize that data protection is an ongoing responsibility, so we will update this Privacy Statement in the event we undertake new processing practices or adopt new privacy policies. We encourage you to review this Privacy Statement each time you visit the website.

Please read our Terms of Use to understand the general rules about your use of this website. You may be subject to additional terms that may apply when you access particular services or materials on certain areas in this website, or by following a link from this website.


Foundation is committed to protect your Personal Information and will be the data controller of your Personal Information collected and processed for the purposes described in this Privacy Statement.


The information we receive, and how we use it, depends on what you do when visiting our website or using and/or subscribing to our services such as sharing of your story and/or project on our website, participating to the annual Virtual Conference, contacting us, or subscribing to our marketing emailing list. We collect and use non-Personal Information (information that does not identify you personally) differently to your Personal Information.

Personal Information is information that can specifically identify you.

When you visit our website

When visiting our website, we only collect strictly necessary personal information from you. This may include aggregated data that enables the Foundation to measure website performance.

You have the option to contact us via our Contact Us form. By visiting our website and potentially contacting us, we may collect Personal Information such as your:

  • first and last name
  • e-mail address;
  • your country location;
  • date of birth or age;
  • interests and qualifications;
  • IP (Internet Protocol) address when such address is associated with a specific user;
  • your personal interests for potential (future) participation to in Foundation programs.
  • other information you choose to submit via that form.


Foundation may wish to provide you with educational materials or other information about our products and services, as well as information about clinical trials or the products and services of others that might be of interest to you, based on the information you have shared with us and that we have collected through cookies or similar techniques regarding your use of Foundation websites. For more information on how we use cookies, and your choices in that regard, please see our Cookie policy below.

We will ask you to "opt-in" or affirmatively consent to the use of your Personal Information for the purposes of such communications, or our legitimate interest in accordance with applicable laws.

If at any time you decide not to receive any educational, commercial or promotional information related to our products and services or regarding the products or services of our affiliates or service providers, you can unsubscribe by clicking on the unsubscribe button available in our email communication with you.

Please note that if you opt not to receive promotional messages from us, we may still continue to send you relevant information for other lawful purposes, such as to administer any account you may have with us, to respond to your requests, to execute agreements with you, or to provide you with information that Foundation is required by law to provide, e.g. regarding product recalls.


From time to time we may invite you to participate in a survey to determine satisfaction levels, identify areas of potential improvement or to carry out market research. We may send you a specific invite to participate in such a survey on the basis of our legitimate interests in conducting the survey, or on the basis of your prior “opt-in” consent to receive such communications, in accordance with applicable laws. You may opt-out of receiving any such future communications in the manner detailed in the section above.

The Personal Information that is collected for the purpose of the survey may include your email address, phone number, survey results, and any free-text message you may have written in the survey.

We process your Personal Information as part of the survey for carefully considered and specific business purposes which are in our legitimate interests and which we believe also often benefit you, based on our assessment that our legitimate interests do not override your freedom and data protection rights.

The business purpose of collecting your data is to reply to survey feedback you may have provided, specifically:

  • Should you have indicated an issue which we need to take action to resolve
  • In order to gain further insight to the experience you have described
  • To inform you of any action we might take internally to resolve your issue or enhance your experience


Foundation will not share your Personal Information collected from this website with a third-party except as described in this Privacy Statement.

We may share Personal Information with any member of our corporate group, including parent companies, subsidiaries, and affiliates, and other companies in which we have an ownership or economic interest for purposes that are consistent with those identified in our Privacy Statement and this Notice. Foundation may share or transfer Personal Information as part of a transaction, such as a merger or acquisition, under which a third party acquires or full or partial ownership of a Foundation affiliate, subsidiary, or business. In the ordinary course of business, we will share some Personal Information with companies, such as service providers, that we hire to perform services or functions on our behalf.

For example, we may:

  • use a third party service provider to administer certain newsletter or informational mailings that you have signed up for, and provide access to your email address for this purpose.
  • Use a third-party public relations firm to perform the interviews and potentially shoot the videos with you when you would like to share your story or project on our website.
  • use a third-party application or platform to allow us to manage and keep track of our communications with you.
  • use our company affiliates to provide services relating to your Personal Information e.g. we may store your information on a secure server based at our affiliate’s site in Europe or the United States. For more information on the circumstances in which we may transfer your information to other countries, please see the relevant section below.
  • use a third-party application or platform to conduct surveys, which can include storage of the survey feedback.

In all cases we will not share more information than is necessary, and we will not authorize any third parties to keep, disclose or use your information except to provide the requested services in line with the purposes set out above.

Please note that subject to applicable laws, we may disclose your Personal Information if we believe we are required to do so to comply with any law, regulation, court order, legal or government request.

In addition, we may use and disclose your Personal Information to third parties if necessary to:

  • enforce this Privacy Statement and the other rules about your use of this website
  • protect our rights or property
  • protect someone's health, safety or welfare
  • comply with a law or regulation, court order or other legal process
  • investigate or take action in cases of suspected fraud or illegal activities

In addition, please keep in mind that certain areas of our website may be interactive in nature, and allow you to post information that other users can see. If you do not wish to have information viewed publicly, please do not use those sections of the website.


In certain cases Foundation may transmit Personal Information collected on this website to our affiliates or third party service providers in other countries, but only in furtherance of the purposes set out in this Privacy Statement. When European Personal Information is transferred outside the European Economic Area (EEA), UK or Switzerland, we use approved legal mechanisms, which may include standard data protection clauses (EU Model Clauses), to meet data protection laws and requirements. More details can be requested by sending an email to


We will only keep your Personal Information for so long as necessary to fulfill the purposes for which we are allowed to use them, as set out in this Privacy Statement. For example, if you tell us that you no longer wish to receive a newsletter from us, we will immediately delete your email address from our mailing list. In case you participate in a program via our website we will delete the Personal Information provided as part of that program within a reasonable time after its completion (e.g. six months after completion will normally be considered reasonable unless we have lawful grounds to retain some of the information for longer (e.g. if necessary for validation or to comply with recordkeeping obligations).


We care about protecting the online privacy of children. We will not intentionally collect any Personal Information (such as a child's name or e-mail address) from children under the age of 16 without the consent of someone holding parental responsibility. If you think that we have otherwise collected Personal Information from someone under the age of 18 please Contact Us.


Security is very important to us. We also understand that security is important to you. We use industry standard measures to protect your Personal Information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However no website or email transmission is 100% secure and we encourage you to therefore take special care in deciding what information you send or request via email, and take appropriate precautions such as keeping any usernames and passwords you use confidential.


If you have questions or comments about this Privacy Statement, please Contact Us.


For individuals in the European Union/European Economic Area


Subject to applicable law, you are entitled to access, to request rectification, deletion or restriction of the processing of your Personal Information, to object, based on your particular situation, to any use or Processing of your Personal Information which we have based on our legitimate interests, as well as to request your Personal Information in a structured, commonly used and machine-readable format (data portability), to the extent possible in relation to the purpose and applicable law.

Please note that the above rights are generally applicable to individuals in Europe but may be limited in some other jurisdictions according to applicable law. To exercise any of these rights, please contact us at Please note that in accordance with applicable laws, we may ask you to provide some proof of identity before we can process your request. If we have based our collection or use of your Personal Information on your consent then you also have the right to withdraw your consent at any time in the same way as it was given, or by sending a request in the above manner.

You can also contact the Data Protection Officer at the following email address:

In case you are not satisfied with our handling of your request you may contact the applicable Data Protection Authority.

Medtronic’s EMEA Headquarters is located at

Medtronic International Trading Sárl
Route du Molliau 31
CH - 1131 Tolochenaz


This notice for California residents supplements the information contained in this Privacy Statement and applies solely to residents of the State of California. We adopt this Supplemental Notice to comply with the California Consumer Privacy Act of 2018 (CCPA) and any terms defined in the CCPA have the same meaning when used in this Supplemental Notice. Under the California Consumer Privacy Act (“CCPA”), you have certain rights in relation to some of your personal data, including the right to certain disclosures and explanations of rights. This section explains your rights under California law.


California law (CalOPPA) requires Foundation to let you know how we respond to web browser 'Do Not Track (DNT) signals'. Because there currently is not an industry or legal standard for recognizing or honoring DNT signals, we do not honor Do Not Track requests at this time.


Categories of Personal Information We Collect

The Medtronic Foundation is a 501(c)(3) nonprofit corporation independent and governed independently of Medtronic plc or its affiliates. For Medtronic plc’s California privacy statement, please visit

Foundation collects information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular California consumer or household (“personal information”). We may have collected the following categories of personal information from consumers through our websites, apps, services, devices, or other services within the twelve (12) months preceding the effective date of this Privacy Statement:

  • Identifiers such as
    • Name
    • Address
    • Unique personal identifier (e.g., device ID, online identifier)
    • Internet Protocol address
    • Email address
    • Other similar identifiers
  • Characteristics of protected classifications under California/federal law (e.g., age, race, sex, medical condition, etc.)
  • Medical information
  • Information on an individual’s relationship to us or Medtronic plc (e.g. as employee, patient, or health care provider)
  • Internet or other electronic network activity information (e.g., browsing history, interaction with our website, etc.)
  • Geolocation data
  • Audio, electronic, visual, thermal, olfactory, or similar information (e.g., call recordings)
  • Professional, employment-related, or other similar information
  • Narrative information volunteered by individuals about their habits, activities, works, etc.

“Personal information” under the California Consumer Privacy Act does not include information that is

  • publicly available from government records,
  • de-identified or aggregated consumer information,
  • health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data, or
  • certain personal or financial information covered under certain sector-specific privacy laws.

Categories of Sources of Personal Information

We obtain the categories of personal information listed above from the following categories of sources:

  • Directly from consumers’ interactions with us, including with our devices, applications, websites, services, and representatives
  • Publicly available sources
  • Customers, including health care providers and insurance providers
  • Organizations with whom we partner to provide services to consumers

Use or Disclosure of Personal Information

In the past 12 months, we have used or disclosed the personal information we collect for our operational purposes and for one or more of the following business purposes:

  • To provide programs and services to consumers
  • For sharing the stories of patients as voluntarily submitted to us, assessing volunteered stories for possible publication, and producing media related to sharing these stories
  • To respond to consumer requests
  • To improve and personalize consumer access to and experience on our website, for example, by telling consumers about new features, products, or services that may be of interest to them
  • To develop records, including records of consumers’ personal information
  • To contact consumers with information that might be of interest to them, including, to the extent permitted by law, information about programs or offerings of ours and of others
  • For analytical purposes and to research, develop, and improve programs, services and content
  • For activities described to consumers when collecting their personal information or as otherwise permitted under CCPA
  • To conduct audits and perform troubleshooting activities of our websites, products, and services
  • To detect and protect against security incidents and deceptive, malicious, or fraudulent activity
  • To ensure our website, products, apps, and services function as intended, including debugging and repairing
  • To comply with a law or regulation, court order or other legal process

How We Share Personal Information

Foundation will not share consumers’ personal information with an unrelated third party without permission, except as described below. Foundation may share personal information with the Foundation’s corporate group, including parent companies, subsidiaries, and affiliates, and other companies in which we have an ownership or economic interest for purposes that are consistent with those identified in our Privacy Statement and this Notice. Foundation may share or transfer personal information as part of a transaction, such as a merger or acquisition, under which a third party acquires or full or partial ownership of a Foundation affiliate, subsidiary, or business. In the ordinary course of business, we will share some personal information with companies, such as service providers, that we hire to perform services or functions on our behalf. Some companies performing services on our behalf may collect personal information for us. In all cases in which we share consumers’ personal information with a third party vendor, we require them to keep personal information confidential, and will only allow them to keep, disclose, or use consumers’ information to provide the services we asked them to provide. We may be required to release consumers’ personal information in response to a court order, subpoena, search warrant, law, or regulation. We may cooperate with law enforcement authorities in investigating and prosecuting users who violate our rules or engage in behavior which is harmful to other users or illegal. In addition, we may keep, disclose, and use consumers’ personal information in order to comply with governmental guidance, directions, regulations, and laws.

Categories of Personal Information We Sell or Share

We do not sell or Share for remarketing purposes personal information of California consumers.

This does not include disclosures that are not a “sale” under the CCPA, including when:

  • consumers instruct us to disclose their personal information,
  • a consumer instructs us to interact with a third party that does not sell that information,
  • we use or share consumers’ personal information pursuant to a written contract with a service provider that is necessary to perform a business purpose, where our contract prevents the provider from using, keeping, or disclosing consumers’ personal information for any purpose other than the reason supplied in the contract, or
  • consumers’ personal information is transferred as part of a transaction in which the third party assumes control of all or part of our business.

Personal Information on Minors

We do not sell personal information of California consumers, including minors.

Rights under California Law

  1. Right to Access. If you are a California consumer, you have the right to ask us to send you the following information up to two times in a twelve-month period:
    • The categories of personal data we have collected about you.
    • The categories of sources from which we collected the personal data.
    • Our business or commercial purpose for collecting personal data.
    • The categories of third parties with whom we share personal data.
    • What categories of personal data we disclose about you for business purposes.
    • What categories of personal data we sell or exchange for consideration about you.
    • The specific pieces of personal information we have collected about you.
  2. Right to Delete. If you are a California consumer, you have the right to ask us to delete the personal data about you we have collected. We may deny the request if the information is necessary to:
    • complete a transaction, including providing a requested or reasonably anticipated good or service, or fulfill a contract between the consumer and Foundation;
    • detect and protect against security incidents, malicious, deceptive, fraudulent, or illegal activity, or take against those responsible for such activity;
    • debug to identify and repair errors impairing intended functionality;
    • exercise free speech or another right provided for by law;
    • comply with the California Electronic Communications Privacy Act;
    • engage in research in the public interest adhering to applicable ethics and privacy laws where the consumer has provided informed consent;
    • enable solely internal uses reasonably aligned with the consumer’s expectations based on the consumer’s relationship with Foundation;
    • comply with a legal obligation; or
    • otherwise use the information internally in a lawful manner compatible with the context in which the consumer provided the information.
  3. Right to Opt-out. If a business sells personal information to third parties, California consumers have the right, at any time, to opt out of the sale or disclosure of their personal information to third parties. Foundation does not sell personal information to third parties.

Right to non-discrimination. The CCPA grants California consumers the right not to be discriminated against for exercising your privacy rights. If you exercise your privacy rights, we will not discriminate against you, for example, by denying you access to our online services or charging you different rates or prices for the same online services, unless that difference is reasonably related to the value provided by your data.

Submitting a Request or Inquiry

If you are a California resident and you want to submit a request or inquiry to us regarding your California rights, you or your authorized agent can contact us at or call us at 1-866-639-6907. You do not have to create an account with us to submit a request.

Your request will be confirmed within ten days of receipt and we will respond within 45 days. If we need more than 45 days, we will notify you that your request is being delayed.

We can only respond to your request if it is verifiable. This means we are obligated to take reasonable steps to verify your identity or your authorized agent’s authority and your right to access the information you request. In the process of verifying your request, we may contact you to ask for additional information that will help us do so, including government-issued IDs containing your name and address, utility bills containing that same information, and/or unique identifiers like usernames. We will only use that additional information in the verification process, and not for any other purpose. Once we have received and verified the requested information from you, we will contact you with our response to your request, including any data, if applicable. If we do not hear from you or are unable to verify your identity for the request, we will contact you to inform you that we cannot process your request because we cannot verify your identity.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request. 



This Cookie Policy provides information on how cookies and similar technologies are used on this Medtronic Foundation website and associated mobile sites, applications (“apps”), electronic newsletters or widgets that link to this Cookie Policy, so that you can make an informed choice about your acceptance of cookies.  


A “cookie” is a small text file that is placed and stored on your computer, smartphone or other device or internet browser by websites or apps that you visit. Cookies allow small amounts of information about your device to be passed to our web server. They allow websites to recognize your computer, smartphone, tablet or other device as your browse. Web beacons, pixels, JavaScript, and other tracking technologies also utilize cookies and or use invisible images or code to gather information about a visitor session in a manner similar to cookies.  Depending on how long a cookie remains in place we can describe cookies as either session cookies or persistent cookies:


A session cookie is deleted when you close the relevant website. A session cookie may allow a website to remember you while you are browsing the site, but the cookie will be removed when you log out or close the webpage or your internet browser. For example, a session cookie may be used to allow features such as shopping carts to remember if you have added an item to your cart while you browse for other items you wish to purchase on the website. 


A persistent cookie remembers you for a particular period of time. It remains stored on your device or internet browser for that time (it could be minutes, days or months) after you have logged out or closed your browser. For example, persistent cookies may be used to remember if you have selected certain preferences on a website (e.g. your language selection).   


Medtronic Foundation uses both session and persistent cookies. Cookies and other similar technologies are used by Medtronic Foundation for several different reasons. Cookies are sometimes necessary for our website to operate correctly and enable functionality such as secure logins to work properly. Cookies allow us to count the visitors to our website and learn how they use our website and its features, enabling us to continually improve the experience. Cookies may also allow us to tailor the content of a website to your preferences.   For details on the cookies used on this website by Medtronic Foundation, please see below. 


The cookies that may be used on this website by Medtronic Foundation can be categorized as follows: 


These cookies are needed to ensure that this website operates correctly and securely, enabling you to move around the website, use its features, and record your preference regarding our use of cookies on your device. Without these cookies, certain functionality (such as log-in to access controlled sections of the website, or to enable an online shopping cart to keep track of items for purchase) would not be available and you would be unable to make use of certain services offered by the website. These cookies do not gather information about you for marketing purposes, and they are not used to generally monitor your activity on the internet. 


These cookies allow a website to remember the options you have selected (including user role authentication, acceptance disclaimers, and language), your username if relevant, and any customization you have made (such as to font size) or personalization options as part of your online experience. They may also be used to provide certain services that you can make use of, such as video content or allowing comments to be left on a blog.  

We may use multimedia players such as Adobe Flash Player or FlowPlayer to deliver special content, such as video clips or animation. In that case local shared objects (known as “Flash Cookies”) are used to recognize your device in order to provide functions such as remembering your player settings and preferences. Similarly, we may embed content on the website from our official YouTube channel which, if clicked on, will result in cookies being set on your device by YouTube. 


These cookies are used to manage and improve how the website works and can help us to identify issues you may have with using our online services. These cookies may be used to facilitate online surveys, record visitor numbers and other web analytics metrics. These cookies are not used to target you with online advertising. Without these cookies we will have limited information on how our website is performing and will be less able to make relevant improvements to the browsing experience. Adobe Analytics and Google Analytics data retention periods are set at 25 months as a standard. 


Our website may include integrated link that allows you to log into your social media account to share content or comments. The social sharing cookies and similar services may use cookies to identify you as a member of the social media network in question. 


These cookies allow browsing habits and activity to be monitored to enable personalized marketing content to be shown by third parties. Third party cookies and similar technologies such as pixels, allow analytics providers, ad networks, social media providers and advertisers to track your online activities over time for such purposes as behavioral advertising, analytics and market research. Personally, identifiable information may be collected and used to display targeted advertising. 


 As well as the cookies we use on our website, we use cookies and similar technologies in emails. These help us to understand whether you’ve opened an email and how you’ve interacted with it. Cookies may also be set if you click on a link within the email and interact with pages on our website. 






Adobe Tag Manager (DTM); sat_Track 






This group of cookies is set by Medtronic Foundation’s tag manager to provide analytic and performance related data for the site. This data relates both to how the site is utilized and to how the site performs.  

Functionality: Multimedia content or video player session cookies 




Medtronic Foundation embeds videos from our official YouTube channel. This cookie is set by YouTube to enable this functionality. 


In certain instances, the information communicated using cookies, in particular when combined with unique identifiers and other information received by servers, may be used to create individual profiles. In this manner the information collected may not be considered anonymous but could be personal data which might allow a particular individual to be identified. Medtronic Foundation may combine the information we receive using cookies with that from other sources, such as on affiliated websites.  In case any personal data is available to Medtronic Foundation through data collected via cookies then our privacy policy, available here provides more details on the use that we may make of such personal data, and your rights in this regard. 


You have several options for controlling how cookies are used on your device or browser. You can opt to receive a notification when cookies are set, you can delete cookies that have already been set, and you can choose to refuse all or certain cookies. For further details on the options available visit or   

Please note that if you make updates to your browser or device settings or use an online link to opt out of cookies, those updates only apply to the device where you made the changes. 

If you disable or block all cookies, then the relevant Medtronic Foundation website will not work effectively.  In addition, disabling or blocking certain cookies may mean that some features offered by Medtronic Foundation may not operate as intended, or you may not have access to certain features or personalization settings.  


Most browser settings allow you to adjust your settings to receive a notification when a cookie is being set or updated or can restrict or block certain types or all cookies. For more information please consult the “Help” section of your browser. 


Your device settings may also allow you to prohibit mobile app platforms (such as Apple or Google) from sharing with Medtronic Foundation certain information obtained by automated means. 


You may also opt out of specific cookies directly with the provider of the cookie. For more details, please follow the links below: 


Adobe Analytics: 




Facebook Social Plugin: 




For more information on how to opt-out of advertising cookies, please see: 

Please note that opting out of advertising cookies will not remove advertising from the pages you visit; it will simply mean that the ads you see will not be matched to your interests and browsing history. 


If, at any time, you have requests or queries concerning this policy please contact us at:


This version of the cookie policy is effective as of 22nd of March 2021. We may update this Cookie policy from time to time.